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What is your Bedroom Buy Direct return policy?
We offer a very competitive return policy.  Your satisfaction is our main objective. If you are unsatisfied for any reason with your purchase, you can return or exchange it within 30 days of delivery. Returned items must be new and in unused condition. You must have all the packing material and boxes to return the pieces back to us.  All returns are subject to round trip shipping charges. If your item was shipped "Free Shipping," we will charge our "actual" outbound shipping charges. All returns for any reason are subject to a 10% restocking fee. The restocking fee is waived if there is an exchange for an item of equal or greater value. Round trip shipping charges will still apply.
Once an item has been assembled it is no longer returnable.
Returns are only accepted in their original boxes, and must be un-assembled.

Please see our Shipping Policy page for...
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What to expect upon your order arriving


What is the cancellation policy?
Orders may be canceled within 24 hours of purchase if the item has not shipped out. Exceptions are items that are on back-order or not in stock and the lead time is an unreasonable time.  All items ship direct from our warehouse and although we may not have the item we may have made arrangements to pickup the product direct from the vendor and it will be too late to cancel.  In order for an order to be canceled you must receive an email from us stating the order has been canceled.. Orders without a valid cancellation email confirmation will be subject to our full return policy if the order was refused. Please call 1-800-984-9511 to cancel. Orders already in shipped  can't be canceled
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If you have any questions you may call us for details.